Performance Monitoring

View Real-time server performance measures on each server and environment such as:

• CPU and memory usage
• Physical Machine Properties
• Software Versions
• Product Properties
• Installed File Versions
• Users
• Jobs
• Application Settings
• Versions
• Statistical Breakdown of Key Dimensions
• View the status, connectivity, and properties of your entire system across multiple servers and environments.
• Audit all infrastructure and product changes.
• Compare product settings, server settings and installed files across servers and receive alerts to any that are out-of-sync. Discrepancies such as these often manifest into issues without remediation.
• Audit all product settings changes regardless of whether the changes were made via Datavail, in the native product or manually.

Analysis

• View User Activity, Log Events and KPI graphs in real time on one screen.
• Generate automatically or on demand
• Create your own KPI’s, Reports, and Dashboards to go beyond those you receive out of the box
• Track all system components that affect stability and performance of a Hyperion deployment.
• Monitor KPIs, Component Health, User Response Time, Logs, Network Performance, Data and Configuration.

Server Monitoring

• Track all system components that affect stability and performance of a Hyperion deployment.
• Monitor KPIs, Component Health, User Response Time, Logs, Network Performance, Data and Configuration.

Real-Time Alerting

Alert off of any log event, system event, or performance threshold. In addition to singular events Datavail can alert on behaviors and patterns of activity. For example, you can be alerted to the following events while there is still time to prevent disruption or other negative side-effects:

• Server configurations out-of-sync
• Hacking attempt in progress
• Log Size reaches size threshold
• Specific user activity
• Specific system events
• User activity patterns
• System event patterns

Alerts can be received via text, e-mail, to multiple users including interfacing with other Application Performance Monitoring tools that may be in place, such as Tivoli, etc.

Reporting

Reports you can receive include:

• Detailed user activity and document usage statistics.
• Create benchmark reports between two environments to help manage hardware and software migrations.
• System Metrics
• End-User Performance
• Component Performance and Uptime
• Network Performance
• Benchmark Task Performance
• Longest running consolidations (and the users who ran them)
• Longest running Reports
• Users with slowest response times
• Web Forms that use the most bandwidth
• Most accessed documents
• User load history

The following types of health checks can be created:

• HTTP
• Response
• Database
• Service State
• Process State
• Ping between components or end-user to system
• TraceRT between components or end-user to system
• File Existence
• File Share Existence

Success Summary – Preventing Logs from Crashing the System

A client at Accelatis, a company acquired by Datavail in 2017, experienced downtime when an event log reached capacity and the system automatically shut down. To prevent this from recurring, an alert was established to trigger when the log reached a certain threshold. The alert was chained to an automation task to archive and purge the log and then send an email to the admin letting them know this process occurred. Going forward, managing logs is a hands-off effort for this client, and unexpected downtime as a result of this issue is no longer a concern of theirs.