User Experience Monitoring

User Experience Monitoring from Multiple Locations

User experience can be captured and synthetically simulated from global locations both in the firewall or in the cloud.

View User Activity, Log Events and KPI graphs in real time on one screen.

Synthetic User Experience Test from Multiple Locations

Synthetic monitors can be established to detect performance issues from around the globe before users experience problems.

Real-Time Alerting

Alert off of any user activity event or performance threshold. In addition to singular events Datavail can alert on behaviors and patterns of activity. For example, you can be alerted to the following events while there is still time to prevent disruption or other negative side-effects.

• User activity patterns
• System event patterns

Reporting

Reports you can receive include:

• Transactional User Activity
• Statistical Reports detailing environment usage over time
• TopX: Top 10 Most/Least – Opened by User
• End-User Performance by Location

Success Summary – Heavy Smartview Usage

A Global 500 client suspected that heavy Smartview usage was causing load on the Planning Web and Essbase servers but did not have any quantifiable data to confirm their suspicion. With Datavail User Experience Monitoring they saw a particular user refreshing sheets containing over 200,000 cells multiple times a minute and each refresh impacted multiple resources including CPU, Memory and Bandwidth in the Infrastructure. They were able to contact the user directly as Datavail provided the user name and discuss the need for frequent refreshing. They learned that the user only needed 1 sheet out of a 20 sheet workbook and was able to break up the workbook. The user received faster response times and the servers saw significantly less load for each refresh.