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Datavail ValueBoost for Oracle Application Development and Managed Services Support (ADMS)

Embrace fixed price and fixed term.

Maintenance and Support With a Range of Services

Datavail helps organizations meet the challenge of ongoing ERP/CRM/Application maintenance and support with a range of services designed to substantially lower their maintenance costs and ensure timely response and guaranteed service levels.

With teams staffed across our U.S, Canada, and offshore development centers in Latin America and India, Datavail can serve as an extension of a client’s support team, or provide turnkey, round-the-clock support services. Our staffing model, which includes a ‘shadow team’ able to supplement the core team as necessary, provides clients with greatly enhanced flexibility in addressing special software maintenance and support needs.

Harness Speed to Value with Datavail ValueBoost for Oracle ADMS

Datavail carefully outlines service level requirements, customizing our maintenance process for unique client needs. We bring to each project a strong methodology for application maintenance, based on the Oracle Unified Methodology.

Stability, long-term support, technology competence, and reduction in Total Cost of Ownership are a few of the benefits enterprises will accrue from our Application Development and Maintenance Services.

Activities Part of the ADMS Model

Error tracking and debugging
Version upgrades or enhancements
Comprehensive user support
Technical troubleshooting
Performance monitoring & performance testing
Quality assurance testing

Documentation development and maintenance
24/7/365 support
Service Level Agreements
Flexible staffing
Comprehensive services

Datavail ValueBoost for Oracle ADMS Services

Oracle Cloud Finance/Procurement Support
Oracle Cloud HR/Finance/Procurement Support

Oracle Cloud Finance/SCM
Oracle Cloud Apps Quarterly Regressing Testing (Finance/SCM)

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Our Approach

Datavail’s comprehensive phased approach ensures that the Oracle deployment aligns with your business strategy and goals. We follow both a top-down and bottom-up approach to the delivery process:

Program Startup

Gain understanding of sponsors business needs
Perform a set of foundational tasks that establish the project
Establish policies to monitor and maintain project activities and handle exceptions

Design

Project plan
Conduct kickoff meeting
Schedule workshops
Conduct functional design workshops
Conduct design review
Perform implementation checkpoint

Configure

Setup application
Validate configurations
Implement security
Build and apply PaaS elements
Prepare cutover strategy
Perform implementation checkpoint

Validate

Update setups
Prepare validation scripts
Load and validate data
Conduct end to end review
Conduct train the trainer workshops
Perform implementation checkpoint

Transition

Migrate configurations to production
Migrate extensions and integration to production
Load, reconcile, validate data in production
Verify production and operational readiness
Begin production
Perform implementation checkpoint

Realization

Manage transition to operations
Post go-live support
Hand off to Customer Relationship Manager
Gain acceptance
Close project

Improve your Oracle Development and Support ROI

Improve the value of your Oracle investments with better solution performance that drives high-value strategic initiatives. We can help lower your maintenance costs and manage the complexities involved with every Oracle project so you can focus on your buisness.

Contact the Datavail ValueBoost team today!

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